Frequently Asked Questions
How do I place an order?
Browse the store, add your favorite items to your cart, check out, and your order will be shipped directly to your home.
Who can shop in the store?
The store is available for Quadax employees. It's the easiest way to purchase Quadax-branded apparel and merchandise year-round.
How will I receive my order?
Orders are shipped directly to the address you provide during checkout.
How long will my order take?
Production and shipping times vary depending on the item you order. Screen printed items typically ship faster, while embroidery items will take longer because they are produced when ordered. They can take up to 7 business days to receive.
Do embroidered items have minimum order quantities?
No! Embroidered items can be ordered individually and do not require a minimum quantity. They will take up to 7 business days to receive.
Can I return or exchange my order?
Since each item is made to order, returns and exchanges are generally not accepted unless the item arrives damaged or there is a manufacturing defect. Please review sizing carefully before placing your order.
Can I ship my order to the office?
Yes, whatever address you enter at checkout, is where your order will be shipped to.
Can I suggest an item you'd like to see in the store?
Absolutely! We'd love to hear your ideas. Send your suggestions to the Quadax Marketing team, and we'll consider them for future additions.
What if I have a problem with my order?
If your order arrives damaged, incorrect, or you have any questions, please contact the store vendor or reach out to the Quadax Marketing team for assistance.
Can I wear Quadax apparel to work events?
Yes! Corporate apparel is perfect for conferences, recruiting events, trade shows, customer meetings, the office.